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Build customer loyalty. Scale cost-efficiently.
The all-in-one CX suite that simplifies marketing, automates customer service, and fuels growth.
Impact at every step of the journey
Make customers happy and drive sustainable business growth.
Attract new customers
Personalize your outreach from the very first message to stand out to potential new customers.
Supercharge your sales
Increase conversions in a few clicks by delivering the right message at the right time.
Grow your business
Higher loyalty translates to higher profit. Increasing customer retention rates by 5% will increase profits by 25% to 95%.
Excel in customer care
Provide omnichannel support 24/7 to keep your customers happy and increase loyalty.
Maximize revenue, minimize cost
One platform, two powerful solutions
Deliver exceptional service by combining live chat, voice, SMS, and WhatsApp into one view.
Explore Service
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Revenue Growth & Customer Service on Autopilot
Improve customer acquisition
Automate audience segmentation based on key attributes like shopping behavior & customer browsing activity. Design hyper-focused messaging powered by AI that responds to unique customer needs.
Companies that excel at personalization generate 40% more revenue than avg.
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Increase conversion rates
Identify key events—such as cart abandonment, new user sign-up, or product launches—to trigger messaging that meets the customer at the right moment.
Triggered messaging can increase conversion rates by 2,770% compared to messaging blasts.
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Provide quality customer service
AI bots are available 24/7 to answer customer questions, take action, and resolve requests on all messaging channels within minutes.
Automate responses to 70% of customer queries and free up agents for high-value tasks.
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Increase customer retention
Share data from across your customer-facing teams to make every customer interaction memorable and personal.
Increasing customer retention rates
by just 5% will increase profits by 25%
to 95%.
by just 5% will increase profits by 25%
to 95%.
Know more
Plivo CX integrates
with your existing tools
Our platform is designed to integrate with popular CRM, marketing, and help desk tools.
Start building value into every part of the customer experience.
BOOK A DEMO
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