Boost Conversions with Informative Content

Enhance your customer’s journey with buying guides, FAQs, and success stories to inform decisions and drive sales.

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4.5/5

700+ 
reviews

4.8/5

WITHOUT PLIVO CX

Challenges in Building Brand Awareness

Difficulty providing key information and addressing customer queries can impede purchase decisions. Building brand awareness and trust is essential to converting prospects into customers.

WITH PLIVO CX

Transform Engagement into Conversion

Utilize Engage to offer valuable buying guides, comprehensive FAQs, and inspiring success stories. Enhance customer knowledge, build trust, and increase your conversion rates.

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50%

place an order right after receiving an SMS

20%

of marketers report using messages that drive revenue

90%

of customers have gained from SMS loyalty programs

Automate Content Delivery with Precision

Define User Segments

Identify and create customer segments manually or let Engage automatically group users based on behavior and preferences. This segmentation will allow you to target users more effectively with relevant resources.

Set Up Automated Journeys

Design automated journeys that trigger delivery of buying guides, FAQs, and success stories based on user behavior and segment criteria. Schedule these journeys to engage customers at the right time, increasing their likelihood of conversion.

Integrate with Storefront Events

Connect with your e-commerce platform to bring in essential events and data needed to trigger automation, ensuring timely and relevant resource delivery.

Craft Your Message

Craft compelling content tailored to each segment. Employ AI-driven suggestions and templates to ensure your resources are impactful and aligned with your conversion goals.

Boost Awareness with Conversational Messaging

Plivo AI delivers SMS conversations that align with your core values, brand voice, and policies, making every message feel like it’s straight from your team. It answers FAQs, handles buying-related queries, and guides customers to make informed decisions, driving conversions effortlessly.

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Powerful Tools for Effortless Engagement

Informative Content Delivery

Buying Guides

Comprehensive FAQs

Success Stories

Advanced User Segmentation

Manual Segmentation

Automatic Segmentation Based on Behavior

Custom User Attributes

Automated Journeys

Trigger-Based Resource Delivery

Schedule Journeys for Optimal Timing

Journey Design Based on User Segments

Storefront Integration

Connect with E-commerce Platforms (Shopify, BigCommerce, etc.)

Sync Customer Data and Events

Real-Time Event Tracking for Automation

Personalized Messaging

AI-Driven Content Suggestions

Pre-Built Templates

Customizable Content Creation

GET STARTED WITH PLIVO CX

Here’s why our customers made the switch

I could tell from the get-go that Plivo was going to offer outstanding service compared to some of the other SMS providers. Anytime we've ever reached out to Plivo for any questions, we get responses quickly and with answers that make sense.

Jacob Martinez

Product Owner,
Deckers

The reliability of the message delivery has been great. That’s probably the number one thing, and then the second is Plivo’s responsiveness. If anyone needs an SMS solution, I would definitely recommend Plivo!

Doug Belew

Director, 
LuxerOne

Working with Plivo is a transparent experience to us and our customers, and that’s the highest praise I can give any service.
Using Plivo and using SMS gives customers an easy way to communicate with us. If anything goes wrong we’d have thousands of people standing in a parking lot trying to pay, so it’s mission-critical for us. We’re very happy with Plivo.

Partick Ryan

Vice President of Innovation, 
Laz Parking

We like Plivo and we recommend it. We first switched because of the pricing, but someone else can always offer a lower price. What keeps us here is easy integration, a friendly interface, and every time we’ve needed support, Plivo has responded to our tickets in a timely manner.

Minh Vuong

Manager, 
Fastboy

Thanks to Plivo's advanced AI solutions, we've been able to maintain a lean yet highly effective team, delivering best-in-class customer engagement at every touchpoint. The AI-driven automation has significantly streamlined our operations, allowing us to focus more on strategic initiatives while ensuring exceptional customer experiences.