Keep Customers Informed with Timely Alerts

Effortlessly notify customers about product restocks, subscription renewals, and replenishment reminders to boost engagement and satisfaction.

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4.5/5

700+ 
reviews

4.8/5

WITHOUT PLIVO CX

Challenges in Timely Customer Notifications

Difficulty in sending restock updates, subscription renewal reminders, and replenishment alerts for frequently ordered items such as supplements and personal care products can hinder customer engagement.

WITH PLIVO CX

Enhance Customer Engagement

Send restock updates for out-of-stock products, remind users about expiring subscriptions, and provide replenishment updates for frequently ordered items like supplements and personal care products.

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$71

Generated per dollar spent on SMS marketing

20%

Convert due to back-in-stock alerts

20%

Convert due to subscription reminders

Creating Effective Journeys

Flexible Customer Segmentation

Manually create customer segments or allow our tool to automatically group customers based on actions such as product interest and purchase patterns.

Automate Your Engagement

Design workflows that automatically respond to these segments. Establish criteria for sending alerts like back-in-stock notifications and subscription renewal reminders.

Craft Engaging Alerts

Utilize AI-driven suggestions and pre-designed templates to create personalized messages. Ensure your communications are delivered promptly via SMS or Whatsapp.

Boost ROI on Alerts with Conversational Messaging

Enhance alerts and reminders with AI-powered conversational messaging. Customers can respond to restock updates and renewals, receiving instant answers and prompts to act—fully automated without any human involvement to maximize engagement and conversions.

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Powerful Tools for Effortless Engagement

Seamless Customer Notifications

Automatic alerts and reminders

Manual and automated customer segmentation

Behavioral triggers for alerts

Flexible Campaign Setup

Customizable journeys based on customer behavior

Pre-built and customizable templates

AI-powered message personalization

Advanced Segmentation

Manual segment creation

Automatic segmentation based on customer actions

Comprehensive audience targeting

Timely Engagement

Immediate, delayed, or event-based notifications

Subscription renewal reminders

Intuitive message editor

Insightful Analytics

Real-time performance tracking

Customer engagement metrics

Detailed reporting

Ecommerce Integration

Comprehensive Data Integration

Supported Platforms:  Shopify, BigCommerce, WooCommerce, Magento, and more

Unified Customer Profiles

Customer Retention Tools

Back-in-stock notifications

Personalized renewal reminders

Automated replenishment alerts

GET STARTED WITH PLIVO CX

Here’s why our customers made the switch

I could tell from the get-go that Plivo was going to offer outstanding service compared to some of the other SMS providers. Anytime we've ever reached out to Plivo for any questions, we get responses quickly and with answers that make sense.

Jacob Martinez

Product Owner,
Deckers

The reliability of the message delivery has been great. That’s probably the number one thing, and then the second is Plivo’s responsiveness. If anyone needs an SMS solution, I would definitely recommend Plivo!

Doug Belew

Director, 
LuxerOne

Working with Plivo is a transparent experience to us and our customers, and that’s the highest praise I can give any service.
Using Plivo and using SMS gives customers an easy way to communicate with us. If anything goes wrong we’d have thousands of people standing in a parking lot trying to pay, so it’s mission-critical for us. We’re very happy with Plivo.

Partick Ryan

Vice President of Innovation, 
Laz Parking

We like Plivo and we recommend it. We first switched because of the pricing, but someone else can always offer a lower price. What keeps us here is easy integration, a friendly interface, and every time we’ve needed support, Plivo has responded to our tickets in a timely manner.

Minh Vuong

Manager, 
Fastboy

Thanks to Plivo's advanced AI solutions, we've been able to maintain a lean yet highly effective team, delivering best-in-class customer engagement at every touchpoint. The AI-driven automation has significantly streamlined our operations, allowing us to focus more on strategic initiatives while ensuring exceptional customer experiences.