Difficulty in sending restock updates, subscription renewal reminders, and replenishment alerts for frequently ordered items such as supplements and personal care products can hinder customer engagement.
WITH PLIVO CX
Enhance Customer Engagement
Send restock updates for out-of-stock products, remind users about expiring subscriptions, and provide replenishment updates for frequently ordered items like supplements and personal care products.
Manually create customer segments or allow our tool to automatically group customers based on actions such as product interest and purchase patterns.
Automate Your Engagement
Design workflows that automatically respond to these segments. Establish criteria for sending alerts like back-in-stock notifications and subscription renewal reminders.
Craft Engaging Alerts
Utilize AI-driven suggestions and pre-designed templates to create personalized messages. Ensure your communications are delivered promptly via SMS or Whatsapp.
Boost ROI on Alerts with Conversational Messaging
Enhance alerts and reminders with AI-powered conversational messaging. Customers can respond to restock updates and renewals, receiving instant answers and prompts to act—fully automated without any human involvement to maximize engagement and conversions.
I could tell from the get-go that Plivo was going to offer outstanding service compared to some of the other SMS providers. Anytime we've ever reached out to Plivo for any questions, we get responses quickly and with answers that make sense.
Jacob Martinez
Product Owner, Deckers
The reliability of the message delivery has been great. That’s probably the number one thing, and then the second is Plivo’s responsiveness. If anyone needs an SMS solution, I would definitely recommend Plivo!
Doug Belew
Director, LuxerOne
Working with Plivo is a transparent experience to us and our customers, and that’s the highest praise I can give any service. Using Plivo and using SMS gives customers an easy way to communicate with us. If anything goes wrong we’d have thousands of people standing in a parking lot trying to pay, so it’s mission-critical for us. We’re very happy with Plivo.
Partick Ryan
Vice President of Innovation, Laz Parking
We like Plivo and we recommend it. We first switched because of the pricing, but someone else can always offer a lower price. What keeps us here is easy integration, a friendly interface, and every time we’ve needed support, Plivo has responded to our tickets in a timely manner.
Minh Vuong
Manager, Fastboy
Thanks to Plivo's advanced AI solutions, we've been able to maintain a lean yet highly effective team, delivering best-in-class customer engagement at every touchpoint. The AI-driven automation has significantly streamlined our operations, allowing us to focus more on strategic initiatives while ensuring exceptional customer experiences.
Simran Khara
CEO, Koparo
Achieve More with Plivo CX
Cut SMS Costs by 50%
Get better results while spending less with Plivo CX’s smarter targeting and optimized campaigns.
Recover 30% of Abandoned Carts
Timely SMS nudges from Plivo CX turn lost sales into completed purchases.
Increase your Repeat Purchases by 100%
Use Plivo CX to send personalized promotions and rewards that keep customers coming back.
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