Keep Customers Informed with Timely Alerts

Effortlessly notify customers about product restocks, subscription renewals, and replenishment reminders to boost engagement and satisfaction.
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4.5/5
700+

reviews
4.8/5
WITHOUT  PLIVO  CX
Challenges in Timely Customer Notifications
Difficulty in sending restock updates, subscription renewal reminders, and replenishment alerts for frequently ordered items such as supplements and personal care products can hinder customer engagement.
WITH  PLIVO  CX
Enhance Customer Engagement
Send restock updates for out-of-stock products, remind users about expiring subscriptions, and provide replenishment updates for frequently ordered items like supplements and personal care products.
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$71
Generated per dollar spent on SMS marketing
20%
Convert due to back-in-stock alerts
20%
Convert due to subscription reminders

Creating Effective Journeys

Flexible Customer Segmentation
Manually create customer segments or allow our tool to automatically group customers based on actions such as product interest and purchase patterns.
Automate Your Engagement
Design workflows that automatically respond to these segments. Establish criteria for sending alerts like back-in-stock notifications and subscription renewal reminders.
Craft Engaging Alerts
Utilize AI-driven suggestions and pre-designed templates to create personalized messages. Ensure your communications are delivered promptly via SMS or Whatsapp.

Boost ROI on Alerts with Conversational Messaging

Enhance alerts and reminders with AI-powered conversational messaging. Customers can respond to restock updates and renewals, receiving instant answers and prompts to act—fully automated without any human involvement to maximize engagement and conversions.
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Powerful Tools for Effortless Engagement

Seamless Customer Notifications
Automatic alerts and reminders
Manual and automated customer segmentation
Behavioral triggers for alerts
Flexible Campaign Setup
Customizable journeys based on customer behavior
Pre-built and customizable templates
AI-powered message personalization
Advanced Segmentation
Manual segment creation
Automatic segmentation based on customer actions
Comprehensive audience targeting
Timely Engagement
Immediate, delayed, or event-based notifications
Subscription renewal reminders
Intuitive message editor
Insightful Analytics
Real-time performance tracking
Customer engagement metrics
Detailed reporting
Ecommerce Integration
Comprehensive Data Integration
Supported Platforms: 
Shopify, BigCommerce, WooCommerce, Magento, and more
Unified Customer Profiles
Customer Retention Tools
Back-in-stock notifications
Personalized renewal reminders
Automated replenishment alerts
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Here’s why our customers made the switch

I could tell from the get-go that Plivo was going to offer outstanding service compared to some of the other SMS providers. ​Anytime we've ever reached out to Plivo for any questions, we get responses quickly and with answers that make sense.
Jacob Martinez
Product Owner,
Deckers
The reliability of the message delivery has been great. That’s probably the number one thing, and then the second is Plivo’s responsiveness. If anyone needs an SMS solution, I would definitely recommend Plivo!
Doug Belew
Director,

LuxerOne
Working with Plivo is a transparent experience to us and our customers, and that’s the highest praise I can give any service.
Using Plivo and using SMS gives customers an easy way to communicate with us. If anything goes wrong we’d have thousands of people standing in a parking lot trying to pay, so it’s mission-critical for us. We’re very happy with Plivo.
Partick Ryan
Vice President of Innovation,

Laz Parking
We like Plivo and we recommend it. We first switched because of the pricing, but someone else can always offer a lower price. What keeps us here is easy integration, a friendly interface, and every time we’ve needed support, Plivo has responded to our tickets in a timely manner.
Minh Vuong
Manager,

Fastboy
Thanks to Plivo's advanced AI solutions, we've been able to maintain a lean yet highly effective team, delivering best-in-class customer engagement at every touchpoint. The AI-driven automation has significantly streamlined our operations, allowing us to focus more on strategic initiatives while ensuring exceptional customer experiences.
Simran Khara
CEO,
Koparo

Achieve More with Plivo CX

Cut SMS Costs by 50%
Get better results while spending less with Plivo CX’s smarter targeting and optimized campaigns.
Recover 30% of Abandoned Carts
Timely SMS nudges from Plivo CX turn lost sales into completed purchases.
Increase your Repeat Purchases by 100%
Use Plivo CX to send personalized promotions and rewards that keep customers coming back.

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