Proactive Service

Be Proactive & Reduce Inbound Support

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Anticipate & Reduce Inbound Support

Create raving fans by providing proactive answers to customer questions before they contact you.

Reply to Proactive Support

Make it easy for customers to connect to a live agent by replying to proactive support messages.

Proactive Service <br> You Can Depend On

Award Winning
Built on Plivo’s award-winning communications platform
Trigger Workflows Remotely
Use your data and systems to trigger automatic workflows via API.
Make Sure You Connect
Text messages have a 98% open rate, compared to 20% for email.
Enterprise Grade Security
Contacto maintains the highest level of data security
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Winning with Proactive Service has never been simpler.

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Migrate to the
Preferred Cloud Contact Center Solution

Voice, chatbots & deep integrations
Flexible & transparent pricing
White-glove implementation
Full, Omnichannel solution from $29/user/mo
BOOK DEMO & START FREE TRIAL
No Credit Card required | Free 30-day Trial

Cloud Contact Center
for Customer Service

Preconfigured Integrations
Official Partner of Salesforce, Zendesk, and Freshdesk. Our pre-built integrations ensure seamless communication between Contact Center and CRM. 
Secure and Regulation Compliant
SOC 2, Privacy Shield, CCPA, GDPR, PCI-DSS, HIPAA
Powered by
Enterprise-grade platform with 99.99% uptime, ranked #1 in customer satisfaction on G2.
Don’t Settle for
Siloed Cloud Systems

Siloed cloud systems create poor customer service experience and data headaches. Your voice, chat, helpdesk, and other systems should act like one system, not like misfits forced to work together. Contacto's stand-alone Agent Desktop makes it happen.

Omnichannel Customer Service Agent Desktop
Voice, chat, and messaging woven into a single thread. Seamlessly switch between channels, or use multiple channels simultaneously.
Preconfigured &
Custom Integrations
Integrate any system to give agents context and the ability to take common actions right from the Contacto Agent Desktop.
Painless
Deployment
Deploy in days, not weeks or months. Contacto's white-glove setup and deployment teams do the heavy lifting for you.

Contacto in the news

You're in Good Company

We're part of Plivo, the Global Leader in Cloud Communications & API
#1
By G2 in Cloud Communications Platform Category
>1B
Communication API requests served per month
1000s of Plivo Customers across 190 countries

Find the plan that works
for your customer service needs

Growth
$29
user/month
Voice, chat, SMS, & WhatsApp
Self-serve chatbots
Unified Agent Desktop
Automatic call and conversations distributor (ACD)
Historical analytics
Preconfigured Integrations
24/5 Support
RECOMMENDED
Business
$69
user/month
Includes everything in Growth, additionally:
Customizable chat widget
Canned responses
Internal knowledge base
Advanced routing, queues & callbacks
Live queue monitoring
Preconfigured integrations

Schedule a live demo today!

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Frequently Asked Questions

See our Cloud Contact Center in Action

VERSION 2

Client-First official starter project

This Client-First cloneable is the starter project for Finsweet's Client-First style system for Webflow.
This project contains a style guide page with utility classes that come with Client-First.
No pages, no layouts, no components. No styles to delete or update. Delete this message and get started.
Learn Client-First for Webflow with extensive documentation.

Find your perfect plan

Features
Growth
Business
Enterprise
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