Contacto: Chat + Voice + SMS

The Smarter Intercom Alternative

Smart chat, chatbots, & automations
Self-serve knowledgebase/FAQ
Integrate with anything
Flexible pricing for growing businesses
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Free 30-day trial with full features | No Credit Card Required

You're in Good Company

We’re part of Plivo with 1000’s of customers across 190 countries

Contacto vs Intercom

Cost-Saving Chat and Chatbots
Competitive Pricing
Starting at
$15/user/month
Starting at
$37/user/month
Voice, SMS, and WhatsApp Included in Omnichannel Packages
extra add-on
Seamlessly Switch Channels & Use Channels Simultaneously
Integration with Custom Systems
Knowledgebase/FAQ
Snippets/Canned Responses
Sticky Routing
Customizable Web Chat Widget
SDKs for Chat in Mobile Apps
No-code Custom Flow Builder
Real-Time Dashboards
Pre-Configured Integrations
Predictable Expense
Bundled seats
and usage
Seats + people
reached + add-ons
Onboarding & Implementation
Included
Extra add-on
View less
View all

Feature packed. Flexibly priced.

Growth
$29
user/month
Voice, chat, SMS, & WhatsApp
Self-serve knowledge base/FAQ
Unified Agent Desktop with omnichannel conversations
Basic Routing & Queues
Basic Reports
Preconfigured Integrations
24/5 Support
See more
RECOMMENDED
Business
$69
user/month
Includes everything in Growth, additionally:
Customizable Chat Widgets
Custom Chatbots
Canned Responses
Advanced Routing & Queues
No-code flow builder
Live Monitoring
See more
Preconfigured Integrations
Official Partner of Salesforce, Zendesk, Freshdesk and Zoho. Pre-built integrations bring data and functionality into the Contacto Agent Desktop.
Secure and Regulation Compliant
SOC 2, Privacy Shield, CCPA, GDPR, PCI-DSS, HIPAA
Powered by
Enterprise-grade platform with 99.99% uptime, ranked #1 in customer satisfaction on G2.

Built for
Growing Businesses

All the features you need without expensive,
complicated extras
Transparent, predictable pricing

Faster Time
to Resolution

Seamlessly switch between channels, or use multiple channels simultaneously
Powerful automations lead to faster resolutions
and happier customers

Everything
In One Place

Connect your systems with preconfigured
and API integrations
Information and functionality from integrated systems in Unified Agent Desktop

Schedule a
live demo today!

BOOK DEMO & START FREE TRIAL
Free 30-day trial with full features | No Credit Card Required
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Find your perfect plan

Features
Growth
Business
Enterprise
Unified Agent Desktop
Voice
Chat
Messaging
Monitoring and Performance
Integrations
Configuration
Support
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The Intercom Alternative for Customer Support Teams

Using Intercom? Pay 50% less for the same features with Contacto.

Deliver remarkable customer service through chat, voice, messaging - at half the price. Try Contacto, the Intercom alternative that empowers your support team to:
Resolve customer support issues faster, and more effectively
Utilize multiple channels, including voice simultaneously to reduce wait time
Operate seamlessly with all customer interactions (voice, message, chat) in one place
start 14 day free trial
Preconfigured Integrations
Official Partner of Salesforce, Zendesk, Freshdesk and Zoho. Pre-built integrations bring data and functionality into the Contacto Agent Desktop.
Secure and Regulation Compliant
SOC 2, Privacy Shield, CCPA, GDPR, PCI-DSS, HIPAA
Powered by
Enterprise-grade platform with 99.99% uptime, ranked #1 in customer satisfaction on G2.

Why Contacto is the top Intercom alternative

Pay for only what you need.

Sign up for the pricing plan with the features you need, and get a predictable, transparent bill every month.
Intercom offers bundled packages that come with a determined set of features. Add-ons and extras can mean surprise bills at the end of the month.

Manage multiple channels with ease.

Switch channels with a few clicks, and manage channels simultaneously to deliver true omnichannel service.
Intercom uses a 3rd party provider to switch from messages to voice, which leaves context out of the conversation.

Finally, get everyone on the same page

Collect all customer interactions in one place with the unified agent desktop to get a single source of truth.
Intercom is missing true omnichannel functionality - meaning data silos for your teams. 

Contacto vs Intercom: Extra add-ons add up fast

Do you really need more feature bloat?
Feature for feature, Contacto offers more comprehensive value for money.
Value For Money
Price
Starting at
$15/user/month
Starting at
$37/user/month
Voice, SMS, and WhatsApp Included in Omnichannel Packages
Extra add-on
Bundled Seats and Usage
Extra add-on for seats
Support
One-on-one onboarding
Extra add-on
Implementation
Extra add-on
Core Features
Live chat + Chatbot
Knowledge Base/FAQ
Seamlessly Switch Channels & Use Channels Simultaneously
Integrations with all systems
Includes pre-configured, and custom integrations
Only offers pre-configured integrations
Customizable Web Chat Widget
Real-Time Dashboards

Save 50% Compared to Intercom with Flexible All-In Pricing

Exceptional customer service doesn’t have to be expensive.
Growth
$29
user/month
Voice, chat, SMS, & WhatsApp
Self-serve knowledge base/FAQ
Unified Agent Desktop with omnichannel conversations
Basic Routing & Queues
Basic Reports
Preconfigured Integrations
24/5 Support
Book Demo & Start Free Trial
Business
$69
user/month
Includes everything in Growth, additionally:
Customizable Chat Widgets
Custom Chatbots
Canned Responses
Advanced Routing & Queues
No-code flow builder
Live Monitoring
Book Demo & Start Free Trial
Recommended

We work where you work.

Get simple, no-code integrations to ensure two-way data exchange, and simple workflows connecting to your helpdesk software, CRM, order management, payment, and other business systems. No more toggling between different platforms - Contacto brings it all in one.
Custom Integrations via API

You're in Good Company

Powered by Plivo - Join 1000s of brands across 190 countries who trust Plivo for better communication.

Ready to save 50%?
Start your 14-day free trial now.

Sign up for Demo and Free Trial
Free 14-day trial with full features | No Credit Card Required
PlivoCX Logo
Copyright © 2024 Plivo Inc.
Privacy Policy
Terms of Service
x

Find your perfect plan

Features
Growth
Business
Enterprise
Unified Agent Desktop
Voice
Chat
Messaging
Monitoring and Performance
Integrations
Configuration
Support
Full Name not valid
Email for trial account & meeting invite.
Full Name not valid
Contact number for meeting setup.
Full Name not valid
Full Name not valid
Please fill all required fields
We treat your data with the highest level of care and precision. Read Privacy Policy.
Thanks for reaching out!

We can’t wait for you to see PlivoCX in action. One of our experts will be in touch shortly to schedule your personalized demo.

Oops! Something went wrong while submitting the form.