Contacto: Chat + Voice + SMS

The Smarter Intercom Alternative

Smart chat, chatbots, & automations

Self-serve knowledgebase/FAQ

Integrate with anything

Flexible pricing for growing businesses

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Free 30-day trial with full features | No Credit Card Required

You're in Good Company

We’re part of Plivo with 1000’s of customers across 190 countries

Contacto vs Intercom

Cost-Saving Chat and Chatbots

Competitive Pricing

Chat only for
₹1499/user/month

Starting at
₹2999/user/month

Voice, SMS, and WhatsApp Included in All Packages

extra add-on

Seamlessly Switch Channels & Use Channels Simultaneously

Integration with Custom Systems

Knowledgebase/FAQ

Snippets/Canned Responses

Sticky Routing

Customizable Web Chat Widget

SDKs for Chat in Mobile Apps

No-code Custom Flow Builder

Real-Time Dashboards

Pre-Configured Integrations

Predictable Expense

Bundled seats
and usage

Seats + people
reached + add-ons

Onboarding & Implementation

Included

Extra add-on

View less

View all

Feature packed. Flexibly priced.

Growth

₹2,299

user/month

Voice, chat, SMS, & WhatsApp

Self-serve knowledge base/FAQ

Unified Agent Desktop with omnichannel conversations

Basic Routing & Queues

Basic Reports

Preconfigured Integrations

24/5 Support

RECOMMENDED

Business

₹4,199

user/month

Includes everything in Growth, additionally:

Customizable Chat Widgets

Custom Chatbots

Canned Responses

Advanced Routing & Queues

No-code flow builder

Live Monitoring

Preconfigured Integrations

Official Partner of Salesforce, Zendesk, Freshdesk and Zoho. Pre-built integrations bring data and functionality into the Contacto Agent Desktop.

Secure and Regulation Compliant

SOC 2, Privacy Shield, CCPA, GDPR, PCI-DSS, HIPAA

Enterprise-grade platform with 99.99% uptime, ranked #1 in customer satisfaction on G2.

Built for
Growing Businesses

All the features you need without expensive,
complicated extras

Transparent, predictable pricing

Faster Time
to Resolution

Seamlessly switch between channels, or use multiple channels simultaneously

Powerful automations lead to faster resolutions
and happier customers

Everything
In One Place

Connect your systems with preconfigured
and API integrations

Information and functionality from integrated systems in Unified Agent Desktop

Schedule a
live demo today!

BOOK DEMO & START FREE TRIAL

Free 30-day trial with full features | No Credit Card Required

VERSION 2

Client-First official starter project

This Client-First cloneable is the starter project for Finsweet's Client-First style system for Webflow.

This project contains a style guide page with utility classes that come with Client-First.

No pages, no layouts, no components. No styles to delete or update. Delete this message and get started.

Learn Client-First for Webflow with extensive documentation.

Find your perfect plan

Features

Growth

Business

Enterprise

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The Intercom Alternative for Customer Support Teams

Using Intercom? Pay 50% less for the same features with Contacto.

Deliver remarkable customer service through chat, voice, messaging - at half the price. Try Contacto, the Intercom alternative that empowers your support team to:

Resolve customer support issues faster, and more effectively

Utilize multiple channels, including voice simultaneously to reduce wait time

Operate seamlessly with all customer interactions (voice, message, chat) in one place

start 14 day free trial

Preconfigured Integrations

Official Partner of Salesforce, Zendesk, Freshdesk and Zoho. Pre-built integrations bring data and functionality into the Contacto Agent Desktop.

Secure and Regulation Compliant

SOC 2, Privacy Shield, CCPA, GDPR, PCI-DSS, HIPAA

Enterprise-grade platform with 99.99% uptime, ranked #1 in customer satisfaction on G2.

Why Contacto is the top Intercom alternative

Pay for only what you need.

Intercom offers bundled packages that come with a determined set of features. Add-ons and extras can mean surprise bills at the end of the month.

Manage multiple channels with ease.

Switch channels with a few clicks, and manage channels simultaneously to deliver true omnichannel service.

Intercom uses a 3rd party provider to switch from messages to voice, which leaves context out of the conversation.

Finally, get everyone on the same page

Collect all customer interactions in one place with the unified agent desktop to get a single source of truth.

Intercom is missing true omnichannel functionality - meaning data silos for your teams.

Contacto vs Intercom: Extra add-ons add up fast

Do you really need more feature bloat?
Feature for feature, Contacto offers more comprehensive value for money.

Value For Money

Price

Chat only for
₹1,499/user/month

Starting at
₹2,999/user/month

Voice, SMS, and WhatsApp Included in Omnichannel Packages

Extra add-on

Bundled Seats and Usage

Extra add-on for seats

Support

One-on-one onboarding

Extra add-on

Implementation

Extra add-on

Core Features

Live chat + Chatbot

Knowledge Base/FAQ

Seamlessly Switch Channels & Use Channels Simultaneously

Integrations with all systems

Includes pre-configured, and custom integrations

Only offers pre-configured integrations

Customizable Web Chat Widget

Real-Time Dashboards

Save 50% Compared to Intercom with Flexible All-In Pricing

Exceptional customer service doesn’t have to be expensive.

Growth
chat-only

₹1,499

user/month

Web & In-App Chat

Self-service chatbot

Unified Agent Desktop with omnichannel conversations

No-Code Flow Builder

Basic Reports

Preconfigured Integrations

24/5 Support

Book Demo & Start Free Trial

Growth
Omnichannel

₹2,699

user/month

Includes everything in Growth Chat-Only, plus:

Inbound & Outbound Calling

International & Toll-Free Calling

Automatic Call Distributor (ACD)

Call Recordings

Call Forwarding & Transfer

Live Conversation Monitoring

Book Demo & Start Free Trial

Recommended

We work where you work.

Get simple, no-code integrations to ensure two-way data exchange, and simple workflows connecting to your helpdesk software, CRM, order management, payment, and other business systems. No more toggling between different platforms - Contacto brings it all in one.