Live chat + AI chatbot software

Increase support team productivity with real-time AI chat

Respond to customers faster with an AI-trained, self-service chatbot that gives answers based on your support content, and enables customers to take action directly within the chat. And for issues that need a human touch? Smoothly switch to live agent chat.

Explore Contacto’s full functionality with a 14-day free trial. Flexible pricing starts at $15 per user, per month.
Flexible pricing starting at $15 per user, per month
Preconfigured Integrations
Official Partner of Salesforce, Zendesk, Freshdesk and Zoho. Pre-built integrations bring data and functionality into the Contacto Agent Desktop.
Secure and Regulation Compliant
SOC 2, Privacy Shield, CCPA, GDPR, PCI-DSS, HIPAA
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Enterprise-grade platform with 99.99% uptime, ranked #1 in customer satisfaction on G2.

Faster, AI-Powered Issue Resolution at a Lower Cost

AI Chatbot for Customer Support

Available Everywhere (web, mobile, WhatsApp)
Quick Action Menu Buttons
CRM Powered (use data from CRM)
Drag & Drop Configuration
Train with knowledge base information
Let customers take actions through the AI chatbot
Customizable content and actions
Detect user intent
No developer effort or training needed to set up

Live Chat for Customer Support

Web and in-app chat
Chat Typing Indicators
Canned Responses
Writing Assistant
Customizable Web Widgets
Send & Receive Photos & Files
SDKs for Mobile App Integrations
Snippet Library for Best Responses
Escalate to Voice with One Click

We work where you work.

Unite all your tools and data in one place with no-code integrations connecting to your helpdesk software, CRM, order management, payment, and other business systems. 

No more toggling between different platforms - Contacto brings it all in one.
Custom Integrations via API

 Flexible pricing for your customer support team

Straightforward pricing for your team’s needs. Pay monthly or yearly for flexible, feature-based plans.
Growth
$19
user/month
For growing teams getting started with omnichannel customer service.
Start free trial
Enterprise
On Request
user/month
Advanced insights into customer behavior and growth opportunities
Start free trial
Growth
$15
user/month
For growing teams getting started with omnichannel customer service.
Start free trial
Enterprise
On Request
user/month
Advanced insights into customer behavior and growth opportunities
Start free trial
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