Salesforce Contact Center. Simplified.

Full Omnichannel solution
starting $29/user/mo

Add super-quality voice, messaging & chat
Seamless integration - get started in minutes
Official Salesforce partner
BOOK DEMO & START FREE TRIAL
No Credit Card required | Free 30-day Trial

Salesforce Service Cloud + Contacto Cloud Contact Center

Contacto’s Salesforce integration goes deeper than the competition, offering:
Preconfigured & deep custom integrations
Salesforce data & actions in Contacto Agent Desktop
Clean, uncluttered UX
Simple Omnichannel For Customers & Agents

Complexity for your customers or your agents is the enemy of great customer service. Your omnichannel contact center should be simple, fully integrated, and easy to use. Contacto’s stand-alone Agent Desktop makes it happen.

Voice
Crystal-clear conversations, powered by Plivo’s award winning platform that minimizes latency and call drops. Call recordings are instantly synced with Salesforce.
Chat
Engage with customers via chatbots seamlessly integrated into your website or app. Create intelligent conversational workflows that instantly update in Salesforce.
Messaging
Extensive support on SMS/MMS & social chat platforms like Whatsapp, with functionalities like automated responses, concurrent messaging, image/video attachment support.

Feature-packed. Flexibly-priced.

Customer Service Custom-made
  • Seamless Channel Switching
  • Drag-and-drop workflow builder
  • API-powered IVR
  • Concurrent conversations
Reporting & Analytics
  • Seamless Channel Switching
  • Drag-and-drop workflow builder
  • API-powered IVR
  • Concurrent conversations
Monitoring & Coaching
  • Seamless Channel Switching
  • Drag-and-drop workflow builder
  • API-powered IVR
  • Concurrent conversations
Growth
$29
user/month
Voice, chat, SMS, & WhatsApp
Self-serve chatbots
Unified Agent Desktop
Automatic call and conversations distributor (ACD)
Historical analytics
Preconfigured Integrations
24/5 Support
See more
RECOMMENDED
Business
$69
user/month
Includes everything in Growth, additionally:
Customizable chat widget
Canned responses
Internal knowledge base
Advanced routing, queues & callbacks
Live queue monitoring
Preconfigured integrations
See more

Schedule a live demo today!

Full Name not valid
Email for trial account & meeting invite.
Full Name not valid
Contact number for meeting setup.
Full Name not valid
Full Name not valid
Please fill all required fields
We treat your data with the highest level of care and precision. Read Privacy Policy.
Thanks for reaching out!

We can’t wait for you to see PlivoCX in action. One of our experts will be in touch shortly to schedule your personalized demo.

Oops! Something went wrong while submitting the form.

Exceptional Reliability & Security.
Guaranteed.

Secure and Regulation Compliant
SOC 2, Privacy Shield, CCPA, GDPR, PCI-DSS, HIPAA
Powered by
Enterprise-grade platform with 99.99% uptime, ranked #1 in customer satisfaction on G2.
© 2023 Contacto, by Plivo Inc.
Privacy Policy
Terms of Service
x

Find your perfect plan

Features
Growth
Business
Enterprise
Unified Agent Desktop
Voice
Chat
Messaging
Monitoring and Performance
Integrations
Configuration
Support
Full Name not valid
Email for trial account & meeting invite.
Full Name not valid
Contact number for meeting setup.
Full Name not valid
Full Name not valid
Please fill all required fields
We treat your data with the highest level of care and precision. Read Privacy Policy.
Thanks for reaching out!

We can’t wait for you to see PlivoCX in action. One of our experts will be in touch shortly to schedule your personalized demo.

Oops! Something went wrong while submitting the form.