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October 6, 2021
Introducing Contacto: Omnichannel Customer Service with a Human Touch
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October 6, 2021
Plivo Launches Contacto to Deliver Omnichannel Customer Service with a Human Touch
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October 28, 2021
Omnichannel Customer Service: Beyond the Buzzwords
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Customer Service
November 18, 2021
10 Best Practices for Customer Communications
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Customer Experience
February 24, 2022
Contact Centre Summit Recap: Keynote by Venky, Founder & CEO, Plivo
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March 9, 2022
Transforming the Contact Center from a reactive resolution dinosaur to business-critical growth driver
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Customer Service
March 15, 2022
One place to manage every interaction—Plivo’s commitment to the unified Contact Center
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March 15, 2022
How retail and e-commerce brands can take a cue from healthcare customer service
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e-commerce Marketing
June 3, 2022
How to Reduce Customer Friction and Remove Common Hurdles
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Customer Experience
Customer Service

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