Turn First-Time Visitors into Loyal Customers

Engage with welcome campaigns, reduce cart abandonment, and send personalized messages to encourage purchases and customer loyalty.

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4.5/5

700+ 
reviews

4.8/5

WITHOUT PLIVO CX

Turn Browsers into Buyers

Struggling to convert first-time visitors into paying customers? Address issues with engaging potential customers who abandon their carts and effectively drive initial purchases.

WITH PLIVO CX

Reach out to visitors at the right time to maximize conversions

Engage’s platform lets you target first-time visitors with personalized messages if they abandon their cart. Re-engage them with tailored offers to encourage initial purchases and increase your revenue.

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98%

is the open rate for SMS campaigns

45%

is the response rate for SMS campaigns

72%

is the conversion rate for SMS campaigns

Automate Engagement for First-Time Shoppers

Segment your audience

Identify and segment first-time visitors manually or automatically based on their browsing behavior. Target those who abandoned their cart or have shown interest in specific products.

Set Up Automated Journeys

Design automated journeys that trigger personalized welcome messages, cart abandonment reminders, and tailored promotions. Schedule these journeys to engage customers at the optimal times, ensuring you reach out to visitors when they are most likely to convert.

Create Compelling Messages

Use predefined templates and AI-powered editing tools to craft your message. Specify the message’s objective, generate ideas, and ensure alignment with your brand voice for effective communication.

Monitor and Optimize

Track the performance of your campaigns with conversion tracking and analytics. Monitor customer responses and engagement to continuously optimize your strategy for better results.

Convert First-Time Shoppers with Conversational Messaging

Plivo AI engages first-time visitors through autonomous conversational messaging, addressing their questions and hesitations in real-time. It provides personalized recommendations and promotions, helping convert hesitant shoppers into buyers and drive new revenue.

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Powerful Tools for Effortless Engagement

Automated Welcome Campaigns

Personalized greeting messages

Exclusive welcome offers

Introduction to brand and products

Cart Abandonment Recovery

Timely reminder messages

Personalized discount offers

Product recommendations based on cart items

Browse Abandonment Engagement

Follow-up messages based on browsing history

Targeted promotions for viewed products

Personalized content to re-engage interest

Personalized Promotions

Custom offers based on user behavior

Segmented promotions for specific customer groups

Dynamic content personalization

GET STARTED WITH PLIVO CX

Here’s why our customers made the switch

I could tell from the get-go that Plivo was going to offer outstanding service compared to some of the other SMS providers. Anytime we've ever reached out to Plivo for any questions, we get responses quickly and with answers that make sense.

Jacob Martinez

Product Owner,
Deckers

The reliability of the message delivery has been great. That’s probably the number one thing, and then the second is Plivo’s responsiveness. If anyone needs an SMS solution, I would definitely recommend Plivo!

Doug Belew

Director, 
LuxerOne

Working with Plivo is a transparent experience to us and our customers, and that’s the highest praise I can give any service.
Using Plivo and using SMS gives customers an easy way to communicate with us. If anything goes wrong we’d have thousands of people standing in a parking lot trying to pay, so it’s mission-critical for us. We’re very happy with Plivo.

Partick Ryan

Vice President of Innovation, 
Laz Parking

We like Plivo and we recommend it. We first switched because of the pricing, but someone else can always offer a lower price. What keeps us here is easy integration, a friendly interface, and every time we’ve needed support, Plivo has responded to our tickets in a timely manner.

Minh Vuong

Manager, 
Fastboy

Thanks to Plivo's advanced AI solutions, we've been able to maintain a lean yet highly effective team, delivering best-in-class customer engagement at every touchpoint. The AI-driven automation has significantly streamlined our operations, allowing us to focus more on strategic initiatives while ensuring exceptional customer experiences.