Turn First-Time Visitors into Loyal Customers

Engage with welcome campaigns, reduce cart abandonment, and send personalized messages to encourage purchases and customer loyalty.
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4.5/5
700+

reviews
4.8/5
WITHOUT  PLIVO  CX
Turn Browsers into Buyers
Struggling to convert first-time visitors into paying customers? Address issues with engaging potential customers who abandon their carts and effectively drive initial purchases.
WITH  PLIVO  CX
Reach out to visitors at the right time to maximize conversions
Engage’s platform lets you target first-time visitors with personalized messages if they abandon their cart. Re-engage them with tailored offers to encourage initial purchases and increase your revenue.
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98%
is the open rate for SMS campaigns
45%
is the response rate for SMS campaigns
72%
is the conversion rate for SMS campaigns

Automate Engagement for First-Time Shoppers

Segment your audience
Identify and segment first-time visitors manually or automatically based on their browsing behavior. Target those who abandoned their cart or have shown interest in specific products.
Set Up Automated Journeys
Design automated journeys that trigger personalized welcome messages, cart abandonment reminders, and tailored promotions. Schedule these journeys to engage customers at the optimal times, ensuring you reach out to visitors when they are most likely to convert.
Create Compelling Messages
Use predefined templates and AI-powered editing tools to craft your message. Specify the message’s objective, generate ideas, and ensure alignment with your brand voice for effective communication.
Monitor and Optimize
Track the performance of your campaigns with conversion tracking and analytics. Monitor customer responses and engagement to continuously optimize your strategy for better results.

Convert First-Time Shoppers with Conversational Messaging

Plivo AI engages first-time visitors through autonomous conversational messaging, addressing their questions and hesitations in real-time. It provides personalized recommendations and promotions, helping convert hesitant shoppers into buyers and drive new revenue.
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Powerful Tools for Effortless Engagement

Automated Welcome Campaigns
Personalized greeting messages
Exclusive welcome offers
Introduction to brand and products
Cart Abandonment Recovery
Timely reminder messages
Personalized discount offers
Product recommendations based on cart items
Browse Abandonment Engagement
Follow-up messages based on browsing history
Targeted promotions for viewed products
Personalized content to re-engage interest
Personalized Promotions
Custom offers based on user behavior
Segmented promotions for specific customer groups
Dynamic content personalization
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Here’s why our customers made the switch

I could tell from the get-go that Plivo was going to offer outstanding service compared to some of the other SMS providers. ​Anytime we've ever reached out to Plivo for any questions, we get responses quickly and with answers that make sense.
Jacob Martinez
Product Owner,
Deckers
The reliability of the message delivery has been great. That’s probably the number one thing, and then the second is Plivo’s responsiveness. If anyone needs an SMS solution, I would definitely recommend Plivo!
Doug Belew
Director,

LuxerOne
Working with Plivo is a transparent experience to us and our customers, and that’s the highest praise I can give any service.
Using Plivo and using SMS gives customers an easy way to communicate with us. If anything goes wrong we’d have thousands of people standing in a parking lot trying to pay, so it’s mission-critical for us. We’re very happy with Plivo.
Partick Ryan
Vice President of Innovation,

Laz Parking
We like Plivo and we recommend it. We first switched because of the pricing, but someone else can always offer a lower price. What keeps us here is easy integration, a friendly interface, and every time we’ve needed support, Plivo has responded to our tickets in a timely manner.
Minh Vuong
Manager,

Fastboy
Thanks to Plivo's advanced AI solutions, we've been able to maintain a lean yet highly effective team, delivering best-in-class customer engagement at every touchpoint. The AI-driven automation has significantly streamlined our operations, allowing us to focus more on strategic initiatives while ensuring exceptional customer experiences.
Simran Khara
CEO,
Koparo

Achieve More with Plivo CX

Cut SMS Costs by 50%
Get better results while spending less with Plivo CX’s smarter targeting and optimized campaigns.
Recover 30% of Abandoned Carts
Timely SMS nudges from Plivo CX turn lost sales into completed purchases.
Increase your Repeat Purchases by 100%
Use Plivo CX to send personalized promotions and rewards that keep customers coming back.

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